Not resolved

I had my 1996 Toyota Tacoma at the service dept 3 times in a month, and the problem is not only not resolved but is worse than when I originally took it in.They will intentionally milk you of your wages by replacing parts that were probably not defective.

I was never asked if I wanted my old parts, and I was always told "Well, what we've done should fix your problem but it might come back, and if it does, then you'll need a(n).........for only $xxxxxxx". Of course, in this way they cover themselves against any legal recourse. They will simply tell you, "Well the technician did tell you it might not be fixed". I have asked and asked for some assurance or guarantee that the problem will be fixed, or that subsequent work will be performed at no charge to me, and I received arrogance, rudeness and no assurance whatsoever that customer service was paramount.

These guys do not care about their customer service or the quality of their work. Disgusting practice. Big "Thumbs Down" to this company.

Beware of these rip off artists.

Take your Toyota elsewhere.

Had an Experience with Wheeler Toyota?

Write a review


Terms of Service
Post Comment

Complained about their express service not notifying us that our tires were worn very low.Their customer service manager should not be employed in that position, rude, inconsiderate, and his attitude was "So What" and I even wrote a letter to Mr.

Wheeler complaining, he responded that he will make changes in that dept.

Oh well anything said to appease their unhappy customer.:(


My toyota car had a low tire so I took it in to Wheeler.They said they couldn't see anything wrong with it so they just filled it with air.

The next morning my tire was low again so I took my car to Les Schwab tires, right next door to Wheeler Toyota. They found a huge nail and fixed my tire for free!

Guess where I am buying my tires next time!!:)

You May Also Like

Outdoors Rv - ORV BLACKSTONE 280RDSB - INSTANT LEMON! - NO HELP FROM ORV! Outdoors Rv "I'm seriously considering a lawsuit against ORV for FALSE advertising. If you own an ORV or Northwood trailer that has problems, please contact me, the more owners we have, the..." Read more Henry Day Ford dropped our new truck! Henry Day Ford "Go anywhere but Henry Day Ford! We purchased a new 2013 F350 truck with service plan. We took it in for its 5000 mile service and were told the next..." Read more Forest River - Water leak, no help! Forest River "Purchased 5/20/17, drove home, opened to find full of water, contacted Horizon RV, told to use warranty, Horizon RV attempted to fix 2x, still leaked, took to local dealer, tried..." Read more 2017 Winnebago Industries - Micro Minnie 2106ds Rv Review Winnebago Industries "We purchased one of the towable units, model 2106DS. We chose Winnebago because of their reputation and being a longstanding company in the industry. We figured they were doing something..." Read more Tj Maxx - Gum in my online order Tj Maxx "I recently received an online order. I sent it back today. The bralette I ordered was opened and someone stuck gum on the bralette with a now and later wrapper...." Read more Renters Warehouse - Scammers Renters Warehouse "Renters warehouse is nothing but slum lords. They hang up on there customer's when calling to have up stairs bathroom that is pouring into the kitchen fixed. We said we..." Read more Little Caesars - Bad ownership service Little Caesars "Well someone in this city of chicago has taken to much of a chance to sabation a company as well as the pepole of this serivce health by calling in..." Read more Sonic - Absolutely terrible Sonic "Some girl with short blonde hair was taking my order and she had an attitude problem and she got mad because I said I wanted marinara sauce with my tatertots..." Read more